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Frequently Asked Questions

Are your juices vegan / gluten free?

All of our cold pressed juice, nut mylks, smoothies and wellness shots are gluten free, dairy free, and GMO free. A few of our juices do include bee pollen or local raw honey, so they are not a vegan option. There are no other animal products in our juices.

Is your juice organic?

Yes! We are the only organic certified juice company in Portland. Also, we are certified organic by both the USDA and Oregon Tilth. While many juice companies may claim to be 100% organic, this cannot be guaranteed without the certification that we have!

How long do these juices last?

Our juices have a shelf life of 5 days once pressed. Consequently, when you order a cleanse longer than 3 days we will split the delivery days to ensure the latter half of your cleanse stays fresh. So for example, if you ordered a 5-day cleanse then you would receive the first 3 days and the last 2 days in separate batches.

How often do you make juice?

We juice every day of the week except for Wednesday and Saturday. This also means if you order juice to be delivered Thursday or Sunday it will have been made 2 days before.

How often do you deliver?

We deliver every day of the week.

Can I place an order to pick up at your store?

Yes! When checking out there will be an option to place an order for pick up instead of delivery.

Do you ship your juices?

Because our products are unpasteurized, we are unable to ship juices at this time. However, we do offer delivery within the Portland metro area.

What are the Emergency Personnel Care Packages?

We created the care package option as a way for people to support emergency workers during the COVID-19 crisis. We are offering to split the cost of the juice with you and deliver the juice to the hospital, police station, or fire station of your choosing. All of our available locations have been vetted so we are able to ensure that our delivery driver can enter the building safely and quickly. The juices will be shared among staff but this means the juices cannot be designated for a specific person but you are welcome to leave a note requesting they be sent to a specific department. To clarify, we will not deliver these juices to your home.

How can I make sure that I get the freshest juice?

To ensure that you are receiving the freshest juices, we recommend ordering 3 days in advance, especially for cleanses or other large orders. If you place an order for next day delivery your package will not be guaranteed the freshest juice possible, including some that may have been pressed 2 days prior. You will never receive expiring juice, but late/next day orders aren’t guaranteed our freshest juice.

“I need my juices delivered before/after a certain time”

We will do our best to deliver within the selected timeframe but we cannot guarantee that it will be. This is because our deliveries are heavily affected by the amount of orders, traffic, etc. If you need your juices at a more specific time then we recommend either opting for pickup or choosing delivery a day before your intended start day. Selecting pickup allows you to come get your juices from our store whenever is convenient for you.

Do you offer same day delivery?

Yes! Same day delivery orders must be placed before noon. When you are checking out there will be an option to select your delivery date in the “Review Order” section. Just choose today as your date and we will get your juice to you as soon as we can!
Please note this can mean any time between 12PM and 6PM

“I’d like to buy a 3 day cleanse today”

It can be a challenge to have enough juice in stock at any given time to support purchasing cleanses with no notice. You are always welcome to come into the store and see if we have enough but it is not a guarantee that we can offer you full cleanses of fresh juice. For cleanses we recommend ordering 3 days in advance.

Why are your juices unpasteurized?

Our juices are cold-pressed and bottled raw in order to preserve and maximize the nutritional value and enzyme viability of the juice. If you have hesitance about consuming unpasteurized juice due to health reasons, please reach out to your doctor for advice.

Why can’t I find Portland Juice Co. products in stores?

As mentioned above, our juices are unpasteurized which also gives them a fragile shelf life. We have chosen not to compromise the integrity of our product by opting not to artificially extend our shelf life. This means you can only find our cold pressed juice in our store, on our website, and at select farmers markets around Portland.

What health and hygiene procedures have you implemented to ensure your guests safety during COVID-19?

Our retail staff disinfects all surfaces and door handles between each guest. We only allow one customer/group in at a time and have strict rules for sampling. All staff take their temperature before their shift and during their shift they wear gloves and masks.

Why do you use plastic bottles?

Our bottles are #1 PET plastic and BPA free. We are hoping to make the switch back to glass bottles soon!

How do your subscriptions work?

If you are regularly wanting juice from us, you can set up a subscription to receive juice daily, weekly, or monthly! This offers a lot of convenience, not having to place multiple orders consistently. It also guarantees that you receive the freshest juice.

Can I earn points for my online orders?

Unfortunately no. Our online system and in store system do not overlap. We do offer free delivery within a 15 mile radius of our store on orders over $25 though!

What farmers markets can I find you at?

We are at the PSU market every Saturday all year long. You can also find us at the Hollywood market every 1st and 3rd Saturday of the month. This is our winter market schedule. Check back later to see what markets we will be at Summer 2021!

Why do you make snacks?

Our crackers are dehydrated at 140° F meaning that they almost retain their raw status. They are made from the leftover pulp of our juices! As a result, they help us maintain our dedication to sustainability by minimizing our waste and they are packed with fiber. These crackers also go great with a juice cleanse because they are almost raw, they will not upset your digestive system, leaving your juice cleanse results fully in tact.

What is Stellar Pop?

Stellar Pop is our sister company that makes certified organic popsicles. They share our belief that healthy treats can be delicious! We are slowly merging the companies so you can now have the popsicles delivered through our site!